Customer care
Contact Moolmaati
We're here to help with product questions, orders, payments, returns, and delivery across Dibrugarh, Tinsukia, and Assam.
- Phone / WhatsApp
- +91 70990 76395
- @moolmaati
- Business
- Moolmaati · Handloom and handcrafted sarees
Serving Dibrugarh, Tinsukia, and customers across Assam, India - Support hours
- Contact us by email or WhatsApp. We will reply as soon as possible.
For order support, include your order number and the email address used at checkout. Please do not send full card, UPI PIN, password, or other payment credentials.
Frequently Asked Questions
- How do I contact Moolmaati customer support?
- Email moolmaatiofficial@gmail.com or WhatsApp/call +91 70990 76395. Include your order number for faster help.
- Does Moolmaati deliver outside Assam?
- Yes. We deliver across India. Shipping charges and available destinations are confirmed at checkout.
- Can I cancel or return an order?
- You may cancel before dispatch. Returns are accepted within 48 hours of delivery for damaged, defective, or incorrect items. See our Refund and Cancellation Policy for details.
- What payment methods does Moolmaati accept?
- We accept credit cards, debit cards, UPI, net banking, and wallets through our secure Razorpay checkout.
- How long does delivery take?
- Orders are typically dispatched within 1–3 business days. Delivery usually takes 3–7 business days depending on your location.